Skip to main content
Avalara Help Center

Why is Netsuite sending my items over as non-taxable even though they are not mapped to a tax code?

  1. Last updated
  2. Save as PDF

Overview

My transactions have lines that show as NT to AvaTax. However they are not mapped to the tax code NT, not mapped to a tax code at all, or are mapped to a different tax code

Environment

Netsuite

Resolution

  • If the "Default TaxCode To" in the Avalara configuration (Tax Calculation tab) is blank. Ensure it's set to 'New and Existing Customer(s)'.
  • This can happen if your item also happens to be mapped as a Tax Schedule
    • Check Setup > Accounting > Tax Schedules
  • If your item is also mapped here as a product and it's set to be non-taxable for nexus in a specific state, Netsuite will override your item mapping and send AvaTax  "NT" for the item/product in the specified state.

TaxSchedules Netsuite.png

 

Tax schedule ns2.png