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Avalara Help Center

Why does the integration into CertCapture suddenly not work in Netsuite?

Overview

We have recently upgraded the Netstuite bundle and suddenly the button to integrate Netsuite into CertCapture are gone.

Environment

Avalara CertCapture

Netsuite

Resolution

  • Have a user with ADMIN permission in Netsuite go to the Avalara tab> Setup > Configure Avalara
    • Click Next through all tabs > click Finish
  • ​This refreshes the connection to the Avalara license and adds the missing buttons back to Netsuite