Why does item tax code '-Not Taxable-' in our web service change to 'AVATAX' in NetSuite?
Overview
You have a web service and the line item on invoice is using tax code '-Not Taxable-'. However, when the transaction is transferred to NetSuite the tax code changes to 'AVATAX'
Environment
NetSuite
Resolution
- Enable 'Override AvaTax Taxcode' checkbox option on Avalara Configuration under General tab.
- If you want to override the item tax code on the transaction and provide transaction level tax code precedence
- If this checkbox is checked and you select 'Non-taxable' for any item line on transaction; then while saving the transaction respective transaction's tax code i.e. 'Non-taxable' shall be retained for item lines even though those are having any taxable tax code mapped on item master.