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Avalara Help Center

Why does Netsuite calculate tax every time I save?

Overview

In the Logs section of the Avatax tab on a invoice in Netsuite you see several tax calculations, it looks like tax calculates every time something is changed on the invoice and you want to know why.

Environment

Netsuite Basic

Netsuite OneWorld

Resolution

  • Tax calculates automatically every time a change is made to a transaction (invoice, estimate, credit memo, etc.) in Netsuite
    • Saving the change triggers tax calculation, this ensures any update that affects tax on the invoice is reflected in the tax amount
    • You can disable tax calculation for certain document types, but you cannot disable automatic tax calculation on invoices without disabling all tax calculation
    • To disable calculation on certain transactions go to the Avalara configuration:
      • Avalara > Setup > Configure Avalara > Tax Calculation Settings (tab 3) > check the box next to the option:
        • DISABLE TAX CALCULATION FOR QUOTES
        • DISABLE TAX CALCULATION FOR SALES ORDER
      • Click Next until the final tab, then Finish