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Why does "AVATAX" show twice in my tax item list?

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Overview

In certain rare cases you may see AVATAX listed twice on your tax item list in Netsuite. If you see two identical listings, this means you have a Tax Code and a Tax Group both named AVATAX.

Environment

Netsuite

Resolution

Make the tax group inactive as it is not created as part of our installation and is the extra item in the list.

  • Setup> Accounting> Tax Groups
  • Show Inactives
  • Check the Inactive  box next to the correct tax group
  • Click Submit