Skip to main content
Avalara Help Center

Why did my Canadian transaction did not process through from NetSuite?


A Canadian invoice did not process with tax nor post to the admin console.


Netsuite OneWorld


  • Open the document in NetSuite
  • Click on the AvaTax tab
  • Check the Memo to see it references the province not being found.
  • Click on the address tab
  • Click Validate
    • Alternatively change the address so the province is only two letters (i.e. ON for Ontario)
  • Save the incoice
  • It will not process through.


The cause is...

  • Was this article helpful?