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Avalara Help Center

Why can I not find this transaction in Netsuite?

Overview

You see a transaction in the Admin Console that you cannot find in Netsuite with that invoice number and you want to know how to find it.

Environment

Netsuite One World

Resolution

  • Transactions show a document code in the Admin Console that is not the invoice number in NetSuite
  • Look it up in NetSuite by the customer code

 

Note: The transaction could have been entered directly in the Admin Console by an Admin User.