Skip to main content
Avalara Help Center

Why are transactions being sent to Avalara from Netsuite?

Overview

Your customers are set to taxable false and the tax item set to NULL but you still see their transactions sent to Avalara.

Environment

Netsuite

Resolution

  • You must setup a non AVATAX tax item and assign that to your customers to prevent transactions from being sent to Avalara.
  • You will see an alert that AVATAX was not used when you process their transactions.