Skip to main content
covid-19 thumb.png
Learn more about federal and state actions related to the COVID-19 outbreak with our guide to coronavirus tax relief.
Avalara Help Center

Why are the SHIPTO, CARRIER and SHIPVIA fields locked on Sales Order in NetSuite OneWorld?

  1. Last updated
  2. Save as PDF

Overview

You are creating a Sales Order using non-inventory items. You noticed the fields "SHIPTO", "CARRIER" and "SHIPVIA" are not editable.

Environment

NetSuite OneWorld

Resolution

  • The SHIPTO/CARRIER/SHIPVIA will get blocked if any non-inventory item is selected.  This is an expected behavior by NetSuite. Avalara does not have control to enable or disable these fields.