Skip to main content
Avalara Help Center

Why are my imported tax codes in Netsuite not working?

  1. Last updated
  2. Save as PDF

Overview

After successfully importing your items with Avatax Tax codes the item appears correct, but the tax code is not changing on transactions.

Environment

Netsuite

Resolution

  • Setup> Import / Export> CSV Import Preferences> Check the box "Run Server Side Suitescript and Trigger Workflows"
  • Without this box checked, the tax code exists on the item, but not in the custom record where the mapping is actually stored. This causes a difference in what the item appears to be mapped to, and what is being passed.