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Why are my imported tax codes in Netsuite not working?

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Overview

After successfully importing your items with Avatax Tax codes the item appears correct, but the tax code is not changing on transactions.

Environment

Netsuite

Resolution

  • Setup> Import / Export> CSV Import Preferences> Check the box "Run Server Side Suitescript and Trigger Workflows"
  • Without this box checked, the tax code exists on the item, but not in the custom record where the mapping is actually stored. This causes a difference in what the item appears to be mapped to, and what is being passed.