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Why am I receiving a message saying "This Document has not used AvaTax Services...." when calculating tax in Netsuite Oneworld?

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Overview

I am receiving 'This Document has not used AvaTax Services. Default Taxcode not assigned for the subsidiary in the Configurations settings.' when calculating tax in Netsuite Oneworld

Environment

Avalara Avatax

Netuite OneWorld

Resolution

  • AVATAX was not set in the configurations in the Avalara settings for the company in NS
  • Go to the Avalara menu->Setup-Configure
  • Click on Next until you are at step three
  • Scroll down and on the subsidiary line, add AVATAX as the tax code line.
  • Continue clicking on Next you've completed the settings, this saves the changes.