You're trying to calculate tax, but keep getting an error "An Address is incomplete or invalid." The customer's address looks correct and you want to know how to resolve this error.
- Verify the Destination (shipping) and Origin (company or location) address.
- If using NetSuite OneWorld, check the subsidiary address.
- If using Locations, check the location address
- Click Edit to verify the address fields are populated.
- To locate locations, click 'Setup' > 'Company' > 'Locations'
Note: if there have been customizations, Locations may be named differently. Check with your NetSuite developer.
- Validate the addresses in the basic tax calculator.