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Avalara Help Center

Why am I getting an address is incomplete or invalid in Netsuite?

Overview

You're trying to calculate tax, but keep getting an error  "An Address is incomplete or invalid." The customer's address looks correct and you want to know how to resolve this error.

Environment

NetSuite

NetSuite OneWorld

Resolution

  • Verify the destination (shipping) and origin (company or location) address.
  • If using NetSuite OneWorld, check the subsidiary address.
  • Validate the addresses in the basic tax calculator.