I have a customer with an exemption who has placed an order for their own personal use, so they should be paying tax. Where do I remove the tax exemption so I can charge the order?
- To remove the entity use code for a customer that is associated with a sales order, click on the customer profile.
- On the customer profile, you will see an entity use code column, if you're in edit mode.
- Remove the entity use code for that customer.
- Click save. (You may have to switch the ship-to address, save, then switch it back to get the correct taxes to calculate)