Learn to master tax compliance trends at CRUSH19 - Save $400 when you register by February 28!

When I validate an address in NetSuite it blanks out on save, why?

Last updated
Save as PDF

Overview

When I validate any address on an order in NetSuite, when I click save the address and phone number field blanks out.

Environment

NetSuite

Resolution

Upgrade to the latest AvaTax bundle.
- For more info, see How do I update a Bundle in NetSuite?
Be sure the customer is set to taxable and the tax item is set to AVATAX, this will fix this issue.