Skip to main content
Avalara Help Center

What should I do if Batch address validation in Netsuite is stuck?

  1. Last updated
  2. Save as PDF

Overview

I've ran the batch address validation script for Avatax within Netsuite and it has gone back and forth between 6% and 20% for the last 24 hours.

Environment

Netsuite

Resolution

  • The best option here is to stop the process on the back end.
  • Avalara support has no access to the Netsuite back end so you'll need to contact Netsuite or your reseller to have them do this.
  • If you afterwards still have issues with the batch being stuck and you've confirmed you're on the latest version of the Avatax bundle contact support at support@avalara.com