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What is the difference between NetSuite client log and server log?

Overview

You're looking at an order within AvaTax for Netsuite and notice two different types of logs.

Environment

Netsuite

AvaTax

Resolution

We have 2 types of scripts(Client & User event) deployed on transaction record.

  • Client log is generated from client script and server log is generated from user event script.
  • Client log is generated with Temporary status of GetTax and Server log is generated with Committed status of GetTax.
  • No server log will be generated for transaction(Sales Order, Return authorization & Quote) which are not posted on Admin console.