When trying to post transactions in NetSuite we received the following: "This Document has used AvaTax Services. Please contact the Administrator. The host you are trying to connect to is not responding."
There are several factors that could cause this issue.
- Transaction has over 5000 lines. Adjust the transaction to not exceed 5000 lines. This is Netsuite limitation.
- It's possibly related to increased traffic at the time the transactions are being posted.
- Thus a hiccup in the internet connection communicating to our servers.