We just refreshed our Production NetSuite over to Sandbox and AvaTax is not working?
Overview
We just processed a refresh from out Produciton NetSuite over to Sandbos Netsuite and now AvaTax is not working.
Environment
NetSuite Sandbox
Resolution
- Navigate to the AvaTax Tab -> Setup -> Configure AvaTax
- Change Account Key to your Development Account Number
- Change License Key to your Development License Key
- Change Service URL to 'Development'
- Enter Development Username & Password
- Click Validate