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Avalara Help Center

Netsuite - Getting tax when customer is checked as non Taxable

Overview

The issue is useis getting taxable invoices when their customers are listed in the Exemptions in the admin console    

Environment

The environment is Netsuite One World

Resolution

The resolution is customer needed to have custom Tax Rules generated in order to override the taxability issues

Cause

The cause is some things are taxable but they want to override them