NetSuite - Why is my credit memo not calculating tax on an invoice that originally had tax?
Overview
Why is my credit memo not calculating tax on an invoice that originally had tax?
Environment
Netsuite
Resolution
If you are on a subscription model basis, the original subscription initiated in 9/2012 so when a credit memo is created, it will use the original tax date of the invoice, thus 9/2012. We both conceptually agreed that this makes sense, especially if there is a tax rate change. We: 1. move Avatax scripts in CM down to the bottom of the list 2. reviewed nexus start dates. 3. Update bundle |