How to handle discounts in Netsuite?

Overview

You need to use discounts in Netsuite which are passed to Avalara AvaTax.

Environment

NetSuite Basic

Resolution

• There are distinct ways to apply discounts in NetSuite, each is shown in Avalara AvaTax differently:
  • A discount line can be added as a line below another line on a sales document.
    This method of discounting will reduce the line above by the specified amount before AvaTax gets the original line amount. The discount line will not appear in AvaTax.
  • A discount on the document can be applied by selecting a Discount Item (normally above the lines on the Items tab, field entitled 'Discount Mapping").
    • The Discount Type: Net Amount, will allow a discount of a percentage on all lines marked to be discounted (defaulted to all) by the specified percentage.
    • In AvaTax, this will be shown as a discount, using the AvaTax discount field.
  • The Discount Type: Gross Amount, will discount the specified amount from the whole document.
    • In AvaTax, this will be shown as a single line.
    • The tax code can be specified in the Avalara settings in NetSuite on the tax calculations settings, in the Discount Tax Code field.