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Avalara Help Center

How do I stop the taxable check box from automatically checking when I set up a new customer to AVATAX in NetSuite?

Overview

When you set up a new customer in NetSuite and set them to AvaTax then save, the taxable checkbox is automatically checking.

Environment

NetSuite

Resolution

  • Navigate to the Avalara tab
  • Go to Setup -> Configure AvaTax
  • Click Next
  • Click OK
  • On the General Settings screen turn off the "Customer default to Taxable" option
  • Click Next through to finish.