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How do I resolve tax not calculating on transactions in NetSuite using an import?

Overview

You are importing transactions into NetSuite but tax doesn't calculate. If you edit or save the invoice directly in NetSuite, UI tax is calculated.  

Environment

NetSuite

NetSuite OneWorld

Resolution

  • Avalara is a UI tool. Unfortunately, there is no automated tax calculation via import without a custom RESTlet or Suitelet.
  • Create a custom script in NetSuite that runs before an invoice is saved that triggers Avalara's tax calculation.
  • Contact your Customer Account Manager (CAM) to have Avalara's Professional Service team assist.