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How do I resolve 'This Document has used AvaTax Services. Please contact the Administrator. nlapiSelectValue: Missing a required argument: node'?

Overview

When trying to calculate tax on an invoice in NetSuite the following error is returned 'This Document has used AvaTax Services. Please contact the Administrator. nlapiSelectValue: Missing a required argument: node'.

Environment

NetSuite 

Resolution

  • This is a common occurrence when using Microsoft Edge. Edge is one of the browsers that is not supported by NetSuite. 
  • We recommend using Google Chrome, Mozilla Firefox or Internet Explorer to use AvaTax for NetSuite.
  • For a list of supported browsers by NetSuite, click here.