How do I resolve "AVA CustomerAfterSubmit Certs" is not defined. (AVA EntityFunctions.js$821#1694) ?
Overview
"AVA_CustomerAfterSubmit_Certs" is not defined. (AVA_EntityFunctions.js$821#1694)
We get the message shown below on the screen, when Editing or Deleting a Customer:
Environment
Netsuite OneWorld 2014.1
Resolution
In order to resolve this issue you need to update your bundle. This can be achieved by following the steps below.
- Customization> SuiteBundler> Search & Install Bundles> List
- Click the green icon to the left of your Avalara Avatax bundle
- Click update
- Click Update Bundle
- Click Ok
Cause
The script AVA_EntityClient.js may be missing from your system
You can also click on 'Search & Install Bundles' and then search for 'AVATAX'.