After making and saving a change in the Avalara Configuration Panel, you are unable to access the panel again within the NetSuite interface. You receive an error message "an unexpected SuiteScript error has occurred".
- Please submit a case to Avalara Technical Support to document and resolve this issue.
To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case
- Make sure to have an Admin User, preferably the SA user, ready to recreate the error and make any changes or corrections to the integration