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How can a single invoice be made non-taxable in Netsuite?

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Overview

One particular invoice in NetSuite needs to be made non-taxable. The customer isn't normally exempt from taxes, this is simply an exception to regular invoicing.

Environment

Netsuite

Resolution

  • Change the Tax Item in Netsuite to "-Not Taxable-" AvaTax will still be used. But, the tax code of "NT" will be used by all the items instead of the regular mapping.

Note: If Per-Line Taxes is turned on, this change must be done on every line of the invoice.