I'd like to handle exemptions solely through Netsuite.
If your company isn't using AvaTax Exemption or Avalara CertCapture, and if you're not using the entity/use code field on an invoice:
- In NetSuite, on the customer record go to the AvaTax tab.
- Type the word EXEMPT in the AvaTax Exemption No. field.
- This method does not work in Hawaii. Instead, use entity/use codes.