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How can I prevent specific transactions from being sent to AvaTax from NetSuite?

Overview

You want to know how to prevent specific transactions from being sent to Avalara AvaTax from NetSuite.

Environment

NetSuite Basic

NetSuite OneWorld

Resolution

  • You will need to create your own tax code. To create a tax code in NetSuite, go to Setup Accounting Tax Codes > New.
  • Set the 'Tax item' on customer record ('Financial' tab) to anything other than AVATAX or -Not Taxable-.
    • The -Not Taxable- tax code is native tax code within NetSuite. It will trigger tax calculation if AvaTax is enabled.

Note: Using custom tax codes, the AVATAX tab of the invoice will display errors such as... 

  • 'This Document has not used AvaTax Services for Tax Calculation. Taxcode selected is not an AVATAX Taxcode'
  • 'Taxcode is not set to AVATAX or the Tax rates are not equal to zero for all the line items'.
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