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Avalara Help Center

Canadian transactions are not calculating tax

Overview

Tax is not calculating in Netsuite; producing an address is invalid error.

Environment

Netsuite OneWorld

Resolution

In order to properly calculate tax on an invoice both origin and destination addresses must be present and valid.

In Netsuite if "Enable locations" is checked the location address has to be populated.

In Netsuite if "Enable locations" is not checked the address must be in the configuration menu under the tax calculation tab.