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Buttons are not appearing as expected in Netsuite

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Overview

Tax Calculation and Address Validation buttons were not showing in Netsuite on sales orders.

Environment

Netsuite

Resolution

On the Script deployment page for sales order confirm that the AvaTax scripts are deployed. Also confirm the Subsidiary listed should is the Subsidiary in use.

 

** If you are unsure of how to access the Script Deployment pages please do not hesitate to contact support.