Skip to main content
Avalara Help Center

How do I resolve '404 - File or directory not found' when importing transactions?

Overview

You are attempting to import transactions into the Admin Console but receive an error '404 - File or directory not found'.

Environment

Avalara AvaTax

Resolution

  • This is a result of your import file being too large. The maximum line limit is 100,000 lines per import.
  • If your file is less than 100,000 lines but is over 32 Mb will cause the file upload to fail. 
  • To prevent the error, reduce the file size by breaking it out into two parts and re-import.
  • Was this article helpful?