Skip to main content
Avalara Help Center

Why is the Exemptions button missing in the Organization tab

Issue Overview
Can't figure out how to set a customer up as tax exempt. I have go to Organization tab but there is no Exemption button for anything.
Avalara Avatax
Click Settings 
Click Exemption Certificate Options Under Options 
Click Enable ECMS 
Click Save 
You should now have the button for exemptions in the Organization tab.

  • Was this article helpful?