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Avalara Help Center

Why are my imported customers not showing a Bill To customer?


You completed a bulk upload to add new customers to CertCapture but there is no customer showing under the Bill To tab even though you included billing information for all customers.


Avalara CertCapture


  •  Billing customers show the Is Billto flag checked on the customer record 
  • The Bill To tab shows other Bill To customers which are linked
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