Skip to main content
Avalara Help Center

Why am I getting a email does not exist when I try to reset password?


Whenever I attempt to reset my password I am receiving an error saying that my email does not exist in the system.


Avalara Avatax


  • Have an Account Admin login and check your user setting to make sure that the correct email address is listed


This error arises when the email address that the password is trying to reset for doesn't currently exist in the system

  • Was this article helpful?