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Avalara Help Center

What do I do if I am getting connection errors with AvaTax?

Overview

WIthin my ERP I am getting connection errors whenever my platform reaches out to the AvaTax service.

Environment

AvaTax Calc

Resolution

If you are getting connection errors please first talk to your IT Department to determine it is not internal. If it is not internal submit a case to Avalara Support.

To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case