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Why is QBO not calculating tax?


As of September 1, 2015, my QBO is not calculating tax, and when we use "ESTIMATE TAX" we get an error as pictured below.

Screen Shot 2015-09-03 at 10.17.16 AM.png


Quickbooks Online 


  • As of September 1, you will need to make sure to add a Country Code to the address to have it calculate. For US addresses it will need to look like:
    • 1111 2nd Ave
    • Seattle, WA 98101
    • US