When trying to calculate sales tax in Zuora an error is received explaining that "The request failed with HTTP status 404: Not Found".
- This is most likely caused by the bill run exceeding the number of lines or documents allowed per bill run, cannot exceed:
- 1,000 items per single transaction
- 10,000 transactions (documents)
- 40,000 or more lines
- If your bill run exceeds these numbers, you must split them into smaller bill runs or invoices (exceeds item limit)
- When you review your bill run, if it does not exceed any of the above requirements, please contact Support.
To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case