Where is my account credentials email?

Overview

I can not find the email I was supposed to get with my User Name and Password.

Environment

Avalara AvaTax

Avalara CertCapture

Resolution

• Check your spam filter as occasionally our emails get caught by spam, if you do not have an email go to :
  • Avalara AvaTax - production: https://admin-avatax.avalara.net
  • Avalara AvaTax - development: https://admin-development.avalara.net
  • Avalara CertCapture:https://app.certcapture.com
• Click Lost Password or Forgot Password > Enter your email address > We will send an email including your Username and a temporary password
  • If you do not receive an email please contact support@avalara.com