Some of my customers say 'No Exposure Zone Declared' where certificates would be and I am not sure why.
- You will see this if the customer does not have ship to addresses which would count as exposure.
- To resolve, add in the ship to information for the customer.
- Pull up the customer record in CertCapture
- Click ShipTo Tab
- Click Add ShipTo State/Zone
- Select the state
- Click Add ShipTo State