How do I resolve the error System.JSONException: Unknown field: c2g.AvataxRestClient.TaxResponseDetail.JurisCode in Financial Force?
Overview
You are attempting to calculate tax but the transaction in Financial Force is not updating and the error "System.JSONException: Unknown field: c2g.AvataxRestClient.TaxResponseDetail.JurisCode" appears.
Environment
Financial Force
Resolution
- Please contact Financial Force technical support (support@financialforce.com), they need to make an update to your system.
- There is a permanent fix in process: content coming soon!
Note: The Avalara service is functioning as expected, the issue is that the Financial Force system is not able to update the transaction with the tax as calculated.