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Avalara Help Center

How do I make an exempt customer temporarily taxable?


Your exempt customer needs to be taxable for a transaction or they are purchasing something which is not covered by their exemption certificate.




  • There are several ways to tax an exempt customer: 
    • Temporarily revoke the certificate applied to the customer in CertCapture.
    • From within your ERP, use the entity use code Taxable to make this transaction taxable.
    • Create a tax rule making their exemption type taxable when the product's Tax Code is sold in that state.
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