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Avalara Help Center

How can I submit ideas to Avalara?

Overview

You have ideas that you would like to submit to Avalara, in order to improve the service.

Environment

AvaTax

CertCapture

Resolution

  • Please submit a case to Avalara Support and include:

    • A description of your suggestion, be as detailed as possible

    • How the service currently works

    • Examples of how the service currently works: example transaction, certificate, or process

    • Version of your product

  • To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case

     

  • We'll create an enhancement request for our development team to review.

Note: Keep in mind that these are requests to enhance the service and not necessarily to fix bugs. Not all suggestions will come to fruition.