How can I submit ideas to Avalara?

Overview

You have ideas that you would like to submit to Avalara, in order to improve the service.

Environment

AvaTax

CertCapture

Resolution

• Please submit a case to Avalara Support and include:

  • A description of your suggestion, be as detailed as possible

  • How the service currently works

  • Examples of how the service currently works: example transaction, certificate, or process

  • Version of your product

• To submit a case to our Support team, please fill out this online form: https://help.avalara.com/Directory/Contact_Avalara/Submit_a_Case

   

• We'll create an enhancement request for our development team to review.

Note: Keep in mind that these are requests to enhance the service and not necessarily to fix bugs. Not all suggestions will come to fruition.