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How do I resolve Origin address being used as the Ship to Address in Dynamics NAV?


You created a transaction in NAV and noticed the Origin address is being used as the Ship to Address in the Admin Console.  


Avalara AvaTax

Dynamics NAV 


  • The Shipping Method is set to "Pickup". By using Pickup will send the Origin address/your site address as both the Origin and Destination.  

  • If you don't want the Origin address to be using as the Destination address. Change the Shipping Method to "Delivery". Delivery uses the ship-to address as the address where AvaTax calculates sales taxes.