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NAV 2009 - Installation information error message

Overview

The issue is customer is trying to install and configure Avatax and getting a "Error: Service not enabled" message

Environment

The environment is NAV 2009 SP1

Resolution

The resolution is customer does not have AvaCerts so our code causes an error with that. Code in 14073200 needs to be commented out

Cause

The cause is bad coding in cu 14073200 that should bypass this check.

 

Note: AvaTax for Microsoft Dynamics NAV 2009 is sunsetted and no longer supported by Avalara as of April 30, 2016. This existing knowledge base documentation is available to provide known paths to resolution for documented issues. If you are using a version affected by service discontinuation and want to maintain access to Avalara Support, you’ll need to upgrade to the latest version of the integration as soon as possible