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How do I resolve error Tax detail record could not be found in Micrsoft Dynamics Nav?

Overview

You want to know how to resolve the error message, "A Tax Detail record could not be found within the following parameters:/ Tax Jurisdiction Code: AVATAX, Tax Group:, Effective Date <=09/09/14.% for ...:" in Microsoft Dynamics NAV.

Environment

Microsoft Dynamics NAV 2009

Resolution

  • Go to Financial Management > Setup > Sales Tax > Tax Details 
    • Map Tax Jurisdiction Code (with AVATAX) with a Tax Group Code (that is used with the item, G/L  or resource, etc) by inserting a line into this form.
    • This issue may also be solved by setting Tax Jurisdiction Code to "AVATAX" and leaving the Tax Group Code blank. ​File:kb/001/How_do_I_resolve_error_Tax_detail_record_could_not_be_found_in_Nav?/freightwatch2.png

This version sunsetted on April 30, 2016. This existing knowledge base documentation is available to provide known paths to resolution for documented issues. If you're using a version affected by service discontinuation and want to maintain access to Avalara Support, you’ll need to upgrade to the latest version of the integration as soon as possible.