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Avalara Help Center

Why is tax not calculating in GP?


If your Avatax connector is calculating tax, but 0 dollars is coming back as the result this article can help you troubleshoot common issues.


Dynamics GP


The most important things to check when this happens are listed below.

  • Check to make sure you have Nexus selected in the destination region, and the document date is after the nexus start date.
  • Check to make sure the TaxExempt1 field is not populated on the sales transaction, this will cause the transaction to be flagged as exempt.
  • Check to make sure the line level Sales Tax Option field is not set to "Nontaxable"


Note: The AVATAX tax schedule ID must be listed to use the Avalara service