Skip to main content
Avalara Help Center

Why is our transaction still exempting tax in GP

  1. Last updated
  2. Save as PDF

Overview

We had a customer who was exempt from a transaction but for this invoice is not exempt we have removed the entity use code form the customer but it's not calculating tax

Environment

Avalara Avatax

Dynamics GP

Resolution

  • If the change was made after the invoice was created you will need to Recreate the invoice as GP will hold the old information and think the customer is still exempt via entity use code