We upgraded Dynamics GP itself, not the Avatax connector and suddenly we no longer see the ability to override taxes or dates when looking at credit memos.
- This can happen if you have Avalara integration for receivables turned off in your configuration since the override options are all underneath that umbrella.
- To check on this go to:
- Tools - set up - system - Avatax - configuration
- Then the tax calculation tab
- You will need all override options underneath the Avalara integration for receivables turned on to see those options in your credits etc once more.
*Note* You will need to be a system admin to make these changes.