How do I create credit memo in GP?

Overview

How can we create a credit memo in GP?

Environment

Dynamics GP

Resolution

• Please make sure that you have the "AvaTax Integration for Receivables Transaction Entry" is enabled.
  • For more information on how to do this please click Here.
• Create a new Credit Memo (document type) in Receivables Transaction Entry 
  • Specify the Customer ID, Address ID, etc. 
  • Select a Shipping Method 
  • Ensure the Tax Schedule ID is AVATAX 
  • Enter the Credit Amount 
• Select AVA RM Override from the Additional menu 
  • Set the Tax date to the date of the original invoice 
  • Click Save 
• Calculate tax via the Additional menu, or by clicking the right-pointing arrow next to the Tax amount field. 
• Save the invoice.